Complex Energy, Clear Digital Products
Video Transcript
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Complex Energy, Clear Digital Products
We translate the full potential of energy grids and decentralized structures into intuitive products that delight users and drive scalability.
Impact on the Energy System
Top 5
of leading German energy suppliers work with us
3x
faster time-to-market for new digital products
-70%
process time in network connection
Our Services for Energy & Utilities
The energy transition requires a shift from rigid systems to flexible, user-centric ecosystems. We support utilities and GreenTechs through every step of this transformation.
Transformation
Solar PV, energy storage, charging infrastructure and flexible rates are transforming: We create journeys that make new energy services manageable.
Ecosystem
We transform controllable assets, dynamic offers and virtual power plants into easy-to-understand products - from the value proposition to the digital control center.
Operations
System silos and manual processes hinder scalability: User-centered workflows integrate service and network functions into end-to-end digital processes.
Intelligence
Asset, production and company data are used to create dashboards, simulations and intelligent tools that enable faster, more informed decision.
Validation
Before scaling new services, we test ideas through research, co-creation, prototyping and real users - early on and with minimal risk.
Empowerment
To ensure user-centricity remains at the core, we embed research, UX metrics and testing into product teams through frameworks and coaching.
Recent achievements:
GreenTech SaaS: From Venturing to a Scalable Platform
As acceleration partner for a GreenTech startup, we refined a SaaS solution for real-time energy asset monitoring with energy park investors and engineers. Co-design, prototyping and user tests created a product experience that makes energy potential and investment risks visible through novel digital twins and AI systems:
• Asset Monitoring for Renewable Portfolios
• Information Design for Performance Insights
• Ready-to-implement Design System
• Visualization of Production & Lost Potential
Energy Forecasting: Understand Scenarios, Plan Ahead
Together with Oliver Wyman, we developed interactive simulations for one of Germany’s leading energy companies. They connect energy and financial planning, make future scenarios comparable and support controlling teams and the CFO in complex decisions:
• User Stories for Forecasting Processes
• Co-Creation with C-Level & Executives
• Sprint-based Dashboard Development
• Validation with Real Users
Research-driven Culture Shift for Distributed Product Teams
For an energy provider, we established research and validation as an ongoing practice for new customer portals and app touchpoints. Structured research processes, Dovetail as the central insight hub and continuous coaching embedded qualitative and quantitative user perspectives directly into product development:
• UX Research Enablement for Product Teams
• Central Insight Management with Dovetail
• UX Maturity through Frameworks & Coaching
• Continuous Validation Loops
Digitized Grid Connection: From 12 Months to a Few Weeks
For a regional grid operator, we redesigned connection processes for wind and energy parks. Outdated workflows became a digital process that brings application, internal review and processing together more efficiently - for grid connections that can scale with the energy transition:
• End-to-End Journey Mapping
• Applying Systems Thinking
• Integration of New Self-Services
• Service Design for Connection Processes
“The energy transition only scales when complex infrastructure is turned into clear, intuitive digital services.”
Maik Fahldieck
CEO, Taikonauten
Video Transcript
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